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  1. DataTrails
  2. FAQs
  3. Platform and Application FAQs

Platform and Application FAQs

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  • How soon can I record an Event after creating an Asset?
  • Why can't I verify a private document that has been shared with my tenancy using Instaproof?
  • Dropbox: File and Folder Management FAQ
  • Internal Server Error when connecting to Dropbox
  • Why are the asset filenames and file paths masked when integrating with Dropbox?
  • How do I add an Administrator?
  • Instaproof FAQ
  • What happens if I untrack an asset?
  • Do you always keep your documentation up to date with your platform releases?
  • Is there any Documentation available for your SDKs?
  • How can I suggest/make improvements to the DataTrails SDKs?
  • Are there any SDKs I can use to integrate DataTrails with my Application?
  • What kind of Roles exist in DataTrails and how can I manage them?
  • A Root User has left the Tenancy, how do I update the list of Root Users?
  • Why am I getting a 4xx response code?
  • What are arc* attributes and why are they special?
  • How do I manage permissions for Assets and Events in my Tenancy?
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