Subscription and Support FAQs

• What does it mean when my ticket is "Open", "Pending", "Solved" or "Closed"?
• Will you always announce when a new release is shipped?

Platform and Application FAQs

• How soon can I record an Event after creating an Asset?
• Why can't I verify a private document that has been shared with my tenancy using Instaproof?
• Dropbox: File and Folder Management FAQ
• Internal Server Error when connecting to Dropbox
• Why are the asset filenames and file paths masked when integrating with Dropbox?
• How do I add an Administrator?

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